Carolyn Jabs

Cooperative Wisdom can show up in the most unexpected places. Recently, I had to make two customer service calls. Nobody enjoys these calls. They happen only when something has gone amiss. In one case, a radio that was supposed to … Read More

Every day we make decisions. Some are inconsequential. Some move us closer to our goals. And some will lead to regret. Researchers say the most enduring regrets are the result of things we didn’t do, especially if they involve other … Read More